New Delhi: Four years after a health quality evaluation of AIIMS in Delhi by National Accreditation Board for Hospitals (NABH) revealed that it was providing services beyond its capacity, the institute has decided to get an entry-level accreditation for quality healthcare.
In 2018, NABH, which was tasked by the Delhi high court to evaluate healthcare quality in the three hospitals in Delhi including AIIMS, had found that doctors in the institute work for excessive hours and there was no set doctor-patient ratio. The high court was hearing a public interest litigation (PIL) initiated by it after perusing a news report on the rise in violent attacks on doctors.
According to AIIMS officials, initially, Jai Prakash Narayan Apex Trauma Centre (JPNATC) and burns and plastic surgery block have initiated the process to obtain NABH accreditation and the training of capacity building for staff will start from October 27. Their target is to get the accreditation by March 2023.
Mother and Child health (MCH) block will also initiate the process once inpatient services are commissioned therein. Other clinical areas, blocks and centres of AIIMS will also align their processes and infrastructure as per the requirement of NABH entry level standards and will apply for accreditation in a phased manner. The accreditation process was initiated by the newly appointed director M Srinivas.
NABH is a private body which comes under the Quality council of India. It was set up to establish and operate accreditation programmes for health care organisations.
Chief executive officer of NABH, Dr Atul Mohan Kochhar said that AIIMS has initiated the process of getting entry level certification in which they will have to follow a detailed policy and standards of NABH. This entry level certificate will be valid for a period of two years once they fulfil the norms set by NABH. Later, they can apply for full comprehensive accreditation.
“Our approach is process based which means systematic management of planning and implementation including comprehensive conduct of various mock drills, handling violence, and medical emergencies,” he said, adding that NABH ensures high quality of care and patient safety and the objective of this certification process is to build a quality culture at all levels and across all the functions of the healthcare organisation.
He further said that so far, VMMC & Safdarjung Hospital in Delhi are the only central government tertiary care hospitals which have achieved “Entry Level Certification” by NABH in April 2021. Now, they are considering full comprehensive accreditation. While Atal Bihari Vajpayee Institute of Medical Science and Dr Ram Manohar Lohia hospital are also in the process of getting NABH certificate, he stated.